Holiday Sales Agent

Job Description

Holiday Sales Agent.

Reporting to the Reservations Supervisor the Holiday Sales Agent is responsible for achieving and exceeding sales targets and promoting products and services through the use of our sales systems, to provide the best possible holiday for direct shop and agency customers.

Key Responsibilities:

• Reach and exceed individual and team sales targets.
• Exceed customer service excellence in line with company standards.
• Use personal travelling experiences and product training to provide the best advice to all your clients.
• Be available to take incoming calls.
• Processing online bookings and replying to email enquiries.
• Ensure that all quotes/bookings are turned around within the set timeframes.
• Report on sales activity when required.
• Provide feedback and ideas, through your team supervisor/leader in terms of the impact and success of marketing.
• Implementing applicable administration and operational procedures & processes.
• Ensure that office standards are maintained at all times.
• Take full responsibility for all administration and action daily.
• Participate fully in all training / educationals that you are asked to attend.
• Assist in the training of new or existing employees.
• Attend and contribute to all team/office meetings.
• Show initiative and pro-activity by recommending constructive and realistic improvements within all areas of business.
• In some instances you may be required to open/close office.
• You may be required to undertake projects or other tasks when required to ensure that the job role is fulfilled.

The Person

• Must have at least Two years’ experience in selling package holidays
• Proven sales track record within the Irish Travel Industry.
• High regard for customer service excellence.
• Excellent communication skills (both verbal and written).
• Excellent geographical knowledge.
• Excellent team player.

Apply with CV (Word format) to:

David Fitzsimons

APB.ie/Travel Recruitment